Shipping Policy

Last Updated: June 12, 2026

Thank you for shopping with Ishizo. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within [1–3] business days after payment confirmation.

Orders are not processed, shipped, or delivered on Sundays or public holidays.

During periods of high order volume, processing times may be slightly delayed.

Shipping Methods

We partner with trusted courier and logistics providers to deliver orders across India.

Available shipping methods may include:

• Standard Shipping

• Express Shipping (where available)

Shipping options will be displayed during checkout.

Delivery Timeframes

Estimated delivery times:

• Metro Cities: [3–7] business days

• Other Locations: [5–14] business days

• Remote Areas: Delivery times may vary

Please note that delivery estimates are not guaranteed and may vary depending on your location and courier availability.

Shipping Costs

Shipping charges are calculated during checkout.

Current shipping rates:

• Standard Shipping: ₹[40]

• Free Shipping on orders above ₹[999]

Shipping fees are non-refundable unless required by law.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing:

• Tracking number

• Courier partner details

• Tracking link (if available)

Tracking information may take up to 24–48 hours to become active after dispatch.

Delivery Delays and Issues

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

• Weather conditions

• Public holidays

• Courier service disruptions

• Natural disasters

• Government restrictions

• Incorrect shipping information provided by customers

Ishizo is not responsible for delays caused by circumstances beyond our control.

If your order has not arrived within [9] days after the estimated delivery date, please contact us at unseenbeingofficial@gmail.com for assistance.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided:

• Delivery may be delayed.

• Additional shipping charges may apply.

• Orders returned to us due to incorrect address information may require repayment of shipping fees for reshipment.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within [48 hours] of delivery or expected delivery date.

When reporting damaged items, please provide:

• Order number

• Photos of the package

• Photos of the damaged item

We will work with the courier partner to resolve the issue as quickly as possible.

International Shipping

Currently, Ishizo [does not offer international shipping].

If international shipping becomes available in the future, shipping costs, delivery estimates, customs duties, taxes, and import fees will be displayed during checkout.

Contact Us

For shipping-related questions or concerns, please contact us:

Ishizo

Email: unseenbeingofficial@gmail.com

Response Time: Within [24–48] business hours